Shipping policy

Made to order
Every Forme piece is handmade to order, just for you. Please allow up to 7 business days for your piece to be made before it ships. If you need your order by a certain date, contact us before ordering and we'll let you know if we can make it happen.

Domestic shipping
We ship Australia-wide with Australia Post. Shipping costs $10, with free shipping on orders over $250.
Once dispatched, orders usually arrive within 2–8 business days depending on your location.

International shipping
We ship internationally. Rates are calculated at checkout, and delivery times vary by destination. International customers are responsible for any customs duties or import taxes charged by their country.

Tracking
You'll receive a tracking number by email as soon as your order ships.

Lost or delayed parcels
If your parcel hasn't arrived within 10 business days of dispatch, or tracking shows it as lost, please contact us at thelabelforme@gmail.com and we'll help sort it out with Australia Post.

Address details
Please double-check your shipping address at checkout. We can't be responsible for orders sent to an incorrect address provided by the customer.